KED Ecosystem
KED Ecology
KED’s Smart Charging Platform
It’s a SaaS software independently developed by KED with proprietary intellectual property rights. It features equipment monitoring, operation and maintenance management, data aggregation, performance metrics, business optimization, and financial settlement. With its user-friendly visual interface, the software is powerful and continually updated to meet the evolving needs of users.
Unified Network Management and Cross-domain Integration
The KED SaaS platform can connect to the municipal big data supervision platform. Through its open API interface, the platform enables data sharing with property management units, fire safety departments, and other enterprises. This approach facilitates comprehensive management of regional smart charging, linking property management, fire safety, and community grid administrators. The platform also enables real-time monitoring and remote control of charging equipment, effectively enhancing fire safety standards.
Raising Grid Management Efficiency
The KED SaaS platform employs intelligent grid management, allowing each grid administrator to monitor all charging stations in their designated area at any time. Through smart data collection and analysis, it facilitates online inspections and early warnings for efficient oversight and problem-solving, significantly enhancing grid management efficiency!
Users can access one-stop site reporting, fault warranty, and 24/7 exclusive customer service through the mobile application. After an OTA remote upgrade, operation and maintenance personnel can easily collect operational data with a quick QR code scan, which can be viewed online in real-time for efficient operator maintenance. In the event of a major equipment failure, relevant maintenance personnel can be automatically contacted remotely. The system can also predict potential faults and issue early warnings, allowing operation and maintenance personnel to address issues promptly.
Enhanced Security for Fund Supervision
KED holds an ICP license, allowing it to independently deploy fund settlement channels to ensure transaction security. The platform utilizes Huawei Elastic Cloud Server (ECS) with multiple layers of protection to safeguard user data. Our SaaS platform enhances supervision through a one-stop solution for charging safety management, asset management, and transaction management, ensuring the transparency and traceability of fund flows.
Supporting Charging Fees + Service Fees Billing Model
KED actively responded to the notice issued by the General Office of the National Development and Reform Commission and the General Office of the State Administration for Market Regulation on June 20 regarding the regulation of charging fees for electric bicycles. Currently, the platform supports various payment models, including separate labeling and pricing for charging fees and service fees, ensuring transparent charging prices to meet public demands.
Operation and Maintenance
With extensive experience in patrol inspections, we regularly conduct inspections of electric bicycle charging stations, performing comprehensive safety checks on charging pile equipment, distribution lines, power equipment and accessories, and fire safety equipment. Our strong local inspection service capability ensures timely responses. Enhanced 24/7 after-sales service allows us to promptly identify and eliminate potential safety hazards, effectively ensuring the safety of charging station equipment.
24/7 Hours Instant Response
Providing immediate feedback and acceptance upon receiving a user’s call, addressing the issue, and committing to inform the customer of the results in a timely manner;
On-site Repair
In cases where customer service cannot resolve technical issues, complaints and customer emotional states will be reported to the department leader within 3 minutes. Assisting the department leader in understanding the specific situation, a detailed and targeted solution will be promptly developed, with results communicated to the customer in a timely manner;
24/7 Hours Instant Response
Our dedicated customer service team answers calls within 3 seconds on a 24/7 basis. In special circumstances that cannot be addressed immediately, these situations must be reported, and prompt solutions will be formulated without delay.
Contact Information
Enterprise E-mail: kuaiyidianguanfang@kedcharge.com
Enterprise Website: www.kedcharge.com
Group Headquarters: Building C4, ICV Park, Chongqing Road, Baohe Economic Development Zone, Hefei City
Production Base (Hefei): No. 215 Mingchuan Road, Baiyan Industrial Park, High-tech Zone, Hefei City, Anhui Province
Production Base (Hangbu): Intersection of Wanfohu Expressway and Shengli Avenue, Hangbu Town, Anhui Province
